Shipping policy
- We ship most orders within two business days.
- In-stock orders requesting expedited shipping will be shipped on the same day if received by 2:00 pm eastern time.
- In-stock orders requesting expedited shipping received after 2:00 pm eastern time will be shipped on the next business day (Monday through Friday).
- In-stock orders requesting expedited shipping received between 2:00 pm eastern time on Friday and 2:00 pm eastern time on Monday will be shipped on Monday.
- Back Orders will be shipped as quickly as possible.
United States Customers
DELIVERY: Continental U.S.-Shipment by Fedex / UPS ground service unless you specify other; Alaska, Hawaii, Puerto Rico & Other U.S. Islands-Shipment by air Service unless you specify other.
PAYMENT: Companies with an established account will be billed, provided an authorized purchase order has been received by us. Others, please send a check, use a credit card (Amex, Visa, Master Card) or via ACH.
PERSONAL CHECKS: Sending a personal check can delay shipment 2 weeks for bank clearance.
SHIPPING AND HANDLING:
Customers with accounts or paying by credit card:
- Continental U.S. (ground service) actual shipping charges will be added .
- Alaska, Hawaii, Puerto Rico & U.S. Islands (air service) actual shipping charges will be added.
- Customers paying in advance with check or money order:
- Continental U.S. (ground service) actual shipping charges will be added.
- Alaska, Hawaii, Puerto Rico & U.S. Islands (air service) actual shipping charges will be added.
International Customers
International orders are shipped via UPS or Fedex. For All international orders please email Customerservice@jbprince.com to be processed. Customs and Duties are not applied to the final invoice. We are not responsible for any customs, taxes, and duties that might apply.
Thank you for shopping with us.
JB Prince Company.